Customer Testimonial
Technical skills matter, but what I truly value is how Ricoh's engineers interact with our team. They make sure our users feel heard and supported, and they don’t close a case until satisfaction is achieved. Ricoh treats MOTAT as a unique client, acknowledging our specific processes rather than applying a one-size-fits-all approach. This personalised service, combined with improving non-technical capabilities, has made a real difference in how our IT support is experienced across the organisation
Ideas that drive change, solutions that transform the business
